We go back to college this week with a Psychology 101 class. And today, we’re covering multi-factor authentication. Jon has Dave Lewis, one of Cisco Duo’s advisory CISOs, on the show to talk about the psychology behind using these apps and talking to users about implementing it across their environments. They discuss moving around the accept and reject buttons in the UI, how we communicate the benefits of MFA to administrators and the recent wave of brute-force attacks.